Contact Us

New Loan Applicants

For questions about obtaining a Brazos Refinance loan:


Brazos Education Lending

2600 Washington Avenue

Waco, Texas 76712

info@brazos.us.com



Start a new application or resume an existing application
Existing Borrowers

As the company with the most information about the handling and options on your loan(s), your third party loan servicer should always be your first and primary contact and resource for all questions about your loan(s).

Below is the list of loan servicers, including their websites and contact information.


ACS-Xerox

1-800-835-4611



AES-PHEAA

1-800-233-0557



Firstmark

1-888-538-7378



Great Lakes

1-800-236-4300



Navient/SLMA

1-888-272-5543



Nelnet

1-888-486-4722


See the Existing Borrower page for more information on how to find your loan servicer or if you still cannot find your loan servicer, contact us at Customer Relations.

Investor Relations

For questions about Brazos student loan asset-backed securities:


Brazos Higher Education

2600 Washington Avenue

Waco, Texas 76712

finance@brazos.us.com

BRAZOS RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Brazos loans are private loans and do not have the same repayment options that the federal loan program offers such as Income Based Repayment or Income Contingent Repayment or PAYE. Program restrictions, other terms, and conditions apply. All loans are subject to individual approval and adherence to eligibility requirements and underwriting guidelines. Not all borrowers receive the lowest rate. If approved, your actual rate will be within the range of rates listed in this website and will depend on a variety of factors, including whether your loan has a fixed or variable interest rate, the term of the loan and your credit score. Rates and Terms are subject to change at any time without notice. Brazos loans are originated by Brazos Education Lending Corporation.

None of the information contained in this website constitutes a recommendation, solicitation or offer by Brazos or Brazos Higher Education to buy or sell any securities or other financial instruments or other assets or provide any investment advice or service.


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