Below is a list of loan servicers, including links to their websites and contact information:
Loan Servicer | Contact Information |
AES-PHEAA | 1-800-233-0557 |
Firstmark | 1-888-538-7378 |
Navient/SLMA | 1-888-272-5543 |
Nelnet | 1-888-486-4722 |
Who Is My Loan Servicer?
Not sure who to contact? There are several ways you can find the loan servicer for your loan(s):
- Check your monthly billing statement. Your billing statement comes from your loan servicer and will contain all relevant contact information.
- For federal loans, either Federal Direct Loans or FFELP Loans, use the Department of Education site to assist in identifying the loan servicer for each of your loan(s).
Visit the https://studentaid.gov/ website or call 1-800-4FED-AID. - You also can always call us at 1-800-453-0841, and we will do our best to help you identify your loan servicer.
Still Don't Know Who to Contact?
If you are still having trouble identifying your loan servicer, you can contact Customer Relations, and we can provide you with information about your loan servicer. Please provide your full name in the email. For security purposes, do not provide any other personally identifiable information.
What If I Need to Refinance?
Already graduated?
Looking to manage repayment on your existing student loans that work for your budget? Now could be the perfect time to refinance your student loans.
If you already have an account, please click here to complete your Brazos Student Loans login.